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COVID-19: FAQ
COVID-19 POLICIES & 
ACTION PLAN

We recognize that the decision to return to an office (or any enclosed environment for that matter) is a personal one and will depend on your individual situation and risk factors. We absolutely encourage you to consider your options and ask questions so you can take informed action.

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The Idea Kitchen takes the health, safety, and comfort of our members and our community seriously and we are committed to following applicable federal, state, and local government and public health agency guidelines. Outlined below are the primary steps we take to mitigate the risks associated with COVID-19 and its impact on our members' experience. If you have any questions at all, please don't hesitate to contact us

UPDATED FAQs

  • Are members & guests required to wear masks?
    Anyone at The Idea Kitchen may wear a mask at their discretion, but is not required to do so. 

  • What else is required of members & guests? 
    All, regardless of vaccination status, must continue to follow required check-in procedures; stay home if feeling unwell in any way; and commit to communicating directly with The Idea Kitchen should you test positive for COVID-19. 

  • Are you still wiping down surfaces?
    Yes. While CDC guidance indicates the risk of transmitting and contracting COVID-19 via surfaces is low, The Idea Kitchen continues to practice a daily cleaning schedule of all shared surfaces. We also continue to provide cleaning and disinfection supplies to members who may elect to wipe down surfaces before and after use. 

  • Why is contact tracing still important?
    All members and guests check-in upon arriving at The Idea Kitchen. This allows us to manage capacity and, were it to become necessary, to notify anyone who uses our space about a potential exposure. We are committed to continuing this practice. 

CAPACITY AND PHYSICAL DISTANCING

  • Seating configuration that enables members to pick up and move throughout the day to ensure their comfort with proximity to others. 

  • Food deliveries picked up at the building vestibule. 

  • Catering services are permitted but must be pre-registered and approved in advance.

CLEANING AND SANITIZATION

  • Touchless, motion-activated hand sanitizer stations placed at our entrance and available at high traffic areas.

  • Increased frequency of surface sanitary measures, including but not limited to: disinfecting door handles, railings, lockers, bathrooms, common surfaces, and kitchen equipment.

  • Employment of a 3rd party professional cleaning service utilizing EPA-approved disinfectants.

AIR EXCHANGE, FILTRATION, AND PURIFICATION

  • A primary, high-efficiency heating & cooling HVAC system, set to maximize the percentage of fresh air exchange.

  • Upgraded MERV-11 pleated air filters to trap airborne contaminants.

  • Use of an air filtration unit with medical-grade H13 HEPA filter to circulate & purify interior air throughout the day.

RESERVATION AND MEMBER CHECK-IN

  • Use of our mobile-friendly member and space management site to reduce member and visitor touchpoints.

  • Requiring check-in by members and visitors to gain space access.

  • Support for advance room or desk bookings to manage occupancy levels.

COMMUNICATION AND INFORMATION TRANSPARENCY

  • Support for contact tracing and proactive member communication in response to any information received regarding the potential infection of any member of The Idea Kitchen.

  • A commitment to direct, non-judgmental communication that:

    • provides members with as much detail as possible within the bounds of health privacy laws, and

    • encourages transparency and the timely sharing of health information with our Management Team to aid in the protection of our members and staff. 

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